A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recogniz

"In today's networked societies, a key factor of the social and economic success is the capability to exchange, transfer, and share knowledge. This book provide

"Sharing knowledge is power." If ever there were a field to which this applies, it is the knowledge management industry. And in today's highly-competitive, fast

Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative tech

Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues.