“This is the management book of the year. Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work.” —Set

This book highlights the effects of an increasing use of information technology, IT, in manufacturing. Mainly, focus is on the changes in organisation, in worki

Why is the gap so great between our hopes, our intentions, even ourdecisions-and what we are actually able to bring about? Even whenwe are able to make importan

How many problems at work arise from the way in which jobs are set up? Either people don't have a clear understanding of their duties and responsibilities, spen

Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make import