A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication

Award-winning monograph of the Ferran Sunyer i Balaguer Prize 2001. Subgroup growth studies the distribution of subgroups of finite index in a group as a functi

Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and comple

Details a five-step process for learning how to communicate effectively in order to improve health, strengthen relationships, and reduce stress, while becoming

A guide to using positive organizational change to do more with less, from the acclaimed author of The Southwest Airlines Way. Whether from customers, supply-ch