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Tells how to enforce on-the-job rights, and discusses sexual harassment, discrimination, drug testing, lie-detector tests, union rights, references, and layoffs

This concise yet comprehensive reference helps employers responsibly and effectively deal with the basic personnel issues they face each day. It guides employer

Ah, retail. It has lured in the best of us with promises of employee discounts (a sham), the "fun" of working with people (not so much), and flexible hours (don

Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways emp