Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven p

Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health

This book describes theory and techniques of empathic communication, normalization and de-escalation procedures for the management of aggressive or violent pati

"This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare fa

It's time to consider a safer way to deal with the human predators who walk among us. In his third book, Harry Hammer teaches you how to resolve conflict with n