From John Naisbitt, the preeminent social forecaster of our time and the author of the #1 "New York Times bestseller Megatrends, a remarkable examination of the

In High Tech and High Touch, James E. Coverdill and William Finlay invite readers into the dynamic world of headhunters, personnel professionals who acquire tal

Now in paperback, from the author of the #1 NYT bestseller Megatrends, an important examination of the convergence of technology and culture, and the implicatio

High Tech, High Touch illustrates technical solutions that really work, inspired by effective customer service strategies used by businesses. These are unique t