Sales are contingent upon the attitude of the salesman – Not the attitude of the booker! If you only have a hammer…everything looks like a nail!! This could

"[A] future cult classic." —The New York Times Book Review "There’s Borges and Bolaño, Kafka and Cortázar, Modiano and Murakami, and now Laura van den Ber

Mountain resort tourism is a competitive environment, experiencing increasing growth in new markets such as China, that require the knowledge and skills develop

For non-accountant hospitality managers, accounting and financial management is often perceived as an inaccessible part of the business. Yet having a grasp of a

Featuring the travel industry, this book offers an analysis of major trends; market research; statistics and historical tables; airlines; hotel operators; enter