Author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level pe

Here are the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second editi

Abstract: To help managers and subordinates work together to improve performance, a combination of on-the-job coaching (or training), appraisals, counseling ses

'Performance Management' will help managers use informal performance assessments and feedback as part of their regular interactions with employees. Readers will