ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of bes

This book constitutes the refereed proceedings of the 4th International Conference on Software and Data Technologies, ICSOFT 2009, held in Sofia, Bulgaria, in J

This book constitutes the proceedings of the 17th International Conference on Research Challenges in Information Sciences, RCIS 2023, which took place in Corfu,

Electronic documents frequently include contributions from different human and non-human sources. The Web, for instance, offers ever-changing content and servic

Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the b