Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i

A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. Th

With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries al

An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that