Managing Business and Professional Communication
Author | : Carley H. Dodd |
Publisher | : Pearson College Division |
Total Pages | : 397 |
Release | : 2010-12-29 |
ISBN-10 | : 0205823866 |
ISBN-13 | : 9780205823864 |
Rating | : 4/5 (864 Downloads) |
Download or read book Managing Business and Professional Communication written by Carley H. Dodd and published by Pearson College Division. This book was released on 2010-12-29 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business and Professional Communication engages the reader with the most current strategies needed to effectively manage workplace communication challenges. Noted as a complete text matching the unique demands of the workplace environment to student competencies, Business and Professional Communication surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.