This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on exten

Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organ

Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, com

Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving o

Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based on innovative concepts for project teams -- espe