Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to lea

Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news

This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communicatio

To live is to communicate, and to communicate with confidence is a craft that one will do well to master early rather than later in life. If only the gift of th

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual comm