These articles describe ideas about contextual performance, organizational citizenship behavior (OCB), and similar patterns of behavior that have been developed

The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizens

This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, gove

Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship

Radical changes in the workplace continue to impact the way we measure and manage employee performance, making the human resource professional's job more comple