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Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequ
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Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communicat
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Type: BOOK - Published: 2016 - Publisher: Peter Lang Incorporated, International Academic Publishers
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are u
Language: en
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Type: BOOK - Published: 1990 - Publisher: Holt McDougal