Inappropriate health care is an escalating and expensive problem. It affects high income, middle income, and low income countries and wastes billions of dollars

The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions,

This book brings together world-class figures to provide an indispensable, comprehensive resource book on social science, health and medicine.

v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the