WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misundersto

Two psychologists explain the benefits of refining, enhancing, and applying people skills in professional and personal situations. Includes a five-step plan to

It turns out that when you become savvy about other people, or "people smart," you become smarter about yourself, as well. That's the hidden practical message i

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel

Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel