The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategi

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategi

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organization

Provides a wide range of tools and strategies to promote employee motivation, cost-effective service delivery, effective partnering, harmonious workplace relati

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Per