“Required reading for professionals—and aspiring professionals—of all levels.” —Shirley Ann Jackson, President of Rensselaer Polytechnic Institute and

New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social ro

A new edition of a classic title, featuring updated and additional material to reflect today’s competitive work environments, contributed by a team of interna

This book is a welcome reassertion of an old tradition of interdisdplinary research. That tradition has tended to atrophy in the last decade, largely because of

This book constitutes the refereed proceedings of the 7th International Conference on Product-Focused Software Process Improvement, PROFES 2006, held in Amsterd