Relationship Management and the Management of Projects is a guide to successfully building and managing relationships as a project manager and in the project bu

This book reveals how to truly excel at meeting client needs and lock in future business, client testimonials, increased referrals and client loyalty. Insightfu

In any activity an organisation undertakes, whether strategic, operational or tactical, the activity can only be successful with the input, commitment and suppo

This book deals with a new role - the Relationship Manager - and has been written to fill the gap between technical and business aspects of successful project d

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and o