This book is about how computer systems might be designed to serve their users rather better. It deals with how to study the natural behaviour of users to see h

Social Informatics: Past, Present and Future is a collection of twelve papers that provides a state-of-the-art review of 21st century social informatics. Two pa

The study of people, information, and communication technologies and the contexts in which these technologies are designed, implemented, and used has long inter

The principal message of the ‘Human Choice and Computers’ (HCC) tradition and its associated conferences over the years is that there are choices and altern