This is part of a series which covers the NVQ and GNVQ language options in Business, and Leisure & Tourism, and is available in French, German and Spanish. Each

Imagine walking into a business, looking calmly in the eyes of the person you want to address and knowing exactly what to say. What’s more, you can anticipate

Imagine walking into a business, looking calmly in the eyes of the person you want to address and knowing exactly what to say. What's more, you can anticipate t