"This is the practical approach I wish I had come across much earlier in my career." Cynthia Pexton-Shaw Whether you are just starting out, considering or alrea

Guide for professional management consultants showing how to develop skills and attributes for client-centric consulting.

“WE ARE ALL CONSULTANTS one way or another—most people just haven’t realized that yet. Anyone providing knowledgeable advice or services to others, indepe

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu