Today's organizations are in the learning business. Employees must take in a constant supply of new information and apply it to their work regardless of their p

This book provides a practical plan and roadmap to start the knowledge management process. It walks the reader through all the stages - assessment, planning, de

The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written b

Systems Thinking is a more natural and better way to think, learn, act, and achieve desired results. Effectively implemented, it can dramatically improve a mana

Knowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizationa