Messy. Clumsy. Volatile. Exciting. These words are not often associated with the sciences, which for most people still connote exactitude, elegance, reliability

This book places everyday talk and role-modelling interactions at the forefront of an alternative change-leadership agenda, and introduces a number of practical

The well-ordered, fully aligned view of organization and management practice, with its unfailingly positive results, bears little relationship to the world that