Whether you're on the job, at home, or with a friend, this understanding book will teach you how to minimize the negative effects of criticism and understand ho

With gentle encouragement, this book teaches children that they can think before speaking, choose what to say and how to say it, and find positive ways to respo

Sometimes kids use hurtful or ugly words to put down other kids, whether they mean to insult or are just going along with the group. These hurtful words often c

Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on

Expert Communication Advice from a Pastor and Teacher Communication expert Dr. Michael D. Sedler offers groundbreaking, practical strategies for identifying, co