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Customer Service In An Instant
Language: en
Pages: 166
Authors: Keith Bailey
Categories: Business & Economics
Type: BOOK - Published: 2008-06-01 - Publisher: Red Wheel/Weiser

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The In An Instant series is a brand of user-friendly, engaging, and practical reference guides on core business topics, which capitalizes on the authors' extens
Award-winning Customer Service
Language: en
Pages: 0
Authors: Renee Evenson
Categories: Business & Economics
Type: BOOK - Published: 2007 - Publisher: Amacom

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"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The boo
Strategic Customer Service
Language: en
Pages: 274
Authors: John A. GOODMAN
Categories: Business & Economics
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn

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The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora
The Ultimate Online Customer Service Guide
Language: en
Pages: 204
Authors: Marsha Collier
Categories: Business & Economics
Type: BOOK - Published: 2010-12-15 - Publisher: John Wiley & Sons

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Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with
Powerful Phrases for Effective Customer Service
Language: en
Pages: 303
Authors: Renée Evenson
Categories: Business & Economics
Type: BOOK - Published: 2012-09-12 - Publisher: HarperChristian + ORM

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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to def