This book, first published in 1989, introduces readers to expert systems applications in many areas of library and information science, and presents design and

This six-volume set presents cutting-edge advances and applications of expert systems. Because expert systems combine the expertise of engineers, computer scien

With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the

By focusing on knowledge-based systems technology, the primary purpose and goal of this book is to improve the quality of reference service rendered in librarie