Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a per

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in the

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in the

Packed with helpful advice, checklists and templates, this book will help you improve your study skills throughout your time at university. Written in a straigh

Why are some products a hit while others never see the light of day? While there's no foolproof way to tell what will succeed and what won't, every product has