Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, th

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client

Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO

Global Outsourcing and Offshoring deals with some of the most fundamental structural and organizational issues facing many companies today. It considers two key

Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides inv