The concept of the ‘internal consultant’ is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness.

Annotation. The concept of the "internal consultant" is now gaining considerable ground as managers in support functions seek to redefine their role and effecti

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions eve

New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional underst

Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a hi