Twenty case studies explaining how to gently deliver a range of life's most awkward messages while causing minimal harm. Life constantly requires us to give oth

"This memoir tells the story of a man's deterioration from Alzheimer disease from two perspectives. His daughter, an English professor at Caltech, describes her

Showing someone you care begins with Finding the Right Words Here you'll find: • More than three dozen ways to say "Happy Birthday" • Welcoming words for ne

"For everyone who needs a hero or loves a good story, here is an inspiring collection of personal revelations from more than 100 remarkable men and women who sh

The third collection of words to live by, from poet and social media wordsmith Donna Ashworth. Jam-packed full of prose to bring comfort, inspiration and joy. D