Download or read book Implementing Quality Management in the Graphic Arts written by Herschel L. Apfelberg and published by Graphic Arts Technical Fndtn. This book was released on 1995-01-01 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality is not just "What the customer will accept." Printers who have embraced the tenets of quality management have seen employee morale improve, productivity increase, and sales soar!