Download or read book Make Their Day! written by Cindy Ventrice and published by ReadHowYouWant.com. This book was released on 2010-06-21 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: In their efforts to retain employees, companies spend billions on recognition programs - by one estimate, $27 billion on noncash incentives in a single year - and yet last year 65 percent of employees reported they felt unrecognized. How is it that we are spending so much and achieving so little? Cindy Ventrice says it's because few organization...