Download or read book Mediating Interpersonal and Small Group Conflict written by Cheryl A. Picard and published by Dundurn. This book was released on 2002-09 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has been written as a primer for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or at work. It is for students learning about conflict resolution and mediation. And it is a book for "would be" mediators.