During the decade and a half that has elapsed since the intro duction of principal functions (Sario [8 J), they have become impor tant tools in an increasing nu

During the decade and a half that has elapsed since the intro duction of principal functions (Sario [8 J), they have become impor tant tools in an increasing nu

This is the only book that describes a complete approach to customer-centered design, from customer data to system design. Readers will be able to develop the w

In this consultation paper, the Law Commissions of England and Wales, Scotland and Northern Ireland are seeking views on the regulation of health care professio