Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users an

This overview of developments in transport survey methods from around the world emphasises survey quality and innovation. It contains selected papers from the I

This book targets the needs of individuals engaged in quality management activities and enables them to incorporate new skills into their daily work. The author

The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction pr