With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the

This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.

In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassi

In this fully updated revision, expert instructor and librarian Peggy Johnson addresses the art in controlling and updating your library's collection.