Download or read book The Art of Mastering Sales Management written by Thomas A. Cook and published by CRC Press. This book was released on 2009-11-24 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you believe that the answer no is but a request for more information and understand that the best closing questions are rhetorical, you understand the basic art of sales. If you can teach that art to others, you have the makings of a good sales manager. But not all good sales managers are equal; some are forward thinking enough to be good leader