Who cares about Public Servants? Brenda Viola does. Why? Because she's walked in your shoes. As a Public Information Officer for a first-ring suburb of Philadel

Firefighters are taught to battle flames. Police learn to respond quickly to 911 calls. So why are so few health officials prepared for public health crises? Up

This book offers practical guidance on such topics as roles and responsibilities, school environment and culture, classroom organization and management, collabo

"[Herbert] Landau, a seasoned marketer, applied his three decades of corporate marketing experience to save a small library faced with funding cuts. His custome