The topic of the research reported here is direct user participation in the task-based development of interactive software systems. Building usable software dem

Collaboration among individuals – from users to developers – is central to modern software engineering. It takes many forms: joint activity to solve common

Client-Centered Software Development: The CO-FOSS Approach introduces a method to creating a customized software product for a single client, either from scratc

This book covers the proceedings of INTERACT 2001 held in Tokyo, Japan, July 2001. The conference covers human-computer interaction and topics presented include

Work practices and organizational processes vary widely and evolve constantly. The technological infrastructure has to follow, allowing or even supporting these