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In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to impr
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The Complete Business Process Handbook
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Six Sigma for Managers
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Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management
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Helping you to use Six Sigma and other tools in a wide range of financial service applications; this hands-on guide features actual experiences from frontline m