Download or read book Action Plan for Outcomes Assessment in Your Library written by Peter Hernon and published by American Library Association. This book was released on 2002 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the process of assessing if and how well students and library users are learning from the resources the library provides. The book provides data collection tools for measuring both learning and research outcomes that link outcomes to user satisfaction and includes detailed examples from actual outcomes assessment programs.