Download or read book Public Service, Governance and Web 2.0 Technologies: Future Trends in Social Media written by Downey, Ed and published by IGI Global. This book was released on 2012-01-31 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher.