Download or read book Supervision in the Hospitality Industry Online Component (Ahlei) -- Access Card written by Raphael R Kavanaugh and published by Educational Institute. This book was released on 2012-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervisory Skill Builders Online is the program that serves as the online component for the text, Supervision in the Hospitality Industry 5/e by Raphael R. Kavanaugh. The online component has 9 modules (amounting to roughly 3 hours of seat-time each), covers 85 topics, and amounts to 27 total hours of seat-time. This online course provides an entertaining approach to building supervisory skills. The modules are loaded with need to know information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer, the series helps supervisors: meet management s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. Learning is facilitated through interactivity; videos, embedded questions, and readings are available throughout. This online component gives six-month access for student users. "