Download or read book The 2010 Pfeiffer Annual written by Elaine Biech and published by John Wiley & Sons. This book was released on 2009-11-25 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors. Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.