"This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely info

The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions,

Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patie

This practical book provides effective, time-efficient strategies for initiating and continuing productive conversations about weight that can be incorporated i

Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the