Download or read book When the Shooting Stopped written by Laurie L. Charlés and published by Rowman & Littlefield. This book was released on 2008 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author outlines a fundamental methodology for crisis negotiation, as it occurs for law-enforcement officers trained in crisis intervention. It systematically examines the process of negotiation, dissecting the conduct of meaningful discourse, use of language, and use of the collaborative team process. Using case data on a school hostage negotiation, the author reveals the underlying communication processes at work in crisis negotiation. Intended audience : criminal justice professionals, law enforcement personnel, and family counselling psychologists.